Customer Relationship Managment (CRM)

Centralized Customer &
Sales Management with ACODAX ERP

The CRM Solution by ACODAX ERP helps businesses manage customers, leads, and sales activities in one centralized system.
It improves customer engagement, strengthens relationships, and increases sales productivity. ACODAX CRM ensures every customer interaction is tracked and actionable.

Powerful tools to manage leads, customers, sales pipelines, and relationships effectively.

Customer & Lead Management

Centralize customer and lead data with complete
interaction history.

Sales Pipeline Tracking

Monitor leads, opportunities, and deals through
clear sales stages.

Activity & Follow-Up Management

Track sales team activities and performance
in real time.

Customer Communication Tracking

Record calls, emails, and meetings for complete
customer visibility.

Team Performance Monitoring

Manage multiple retail outlets from
one centralized system.

CRM Reports & Analytics

Analyze sales performance and customer
behavior using reports.

Key Capabilities

  • Customer and lead master management
  • Sales pipeline and opportunity tracking
  • Task, follow-up, and activity scheduling
  • Customer communication history tracking
  • Sales team performance monitoring
  • CRM analytics and reporting

Who This Solution Is For

  • Sales-driven organizations
  • Service-based businesses
  • B2B and B2C companies
  • Customer support teams
  • Growing enterprises
  • Multi-branch businesses

Business Benefits

  • Improved customer engagement
  • Higher sales conversion rates
  • Better follow-up discipline
  • Clear sales pipeline visibility
  • Improved team productivity
  • Stronger customer relationships

Cloud-Based CRM Solution

ACODAX CRM is fully cloud-based, allowing teams to access customer data, manage pipelines, and track activities anytime,
anywhere — securely and efficiently.