Privacy Policy

This Privacy Policy explains how Acodax Technology LLC ("Acodax", "we", "us", or "our") collects, uses, discloses, and protects information about you when you visit our website, request a demo, or use our ERP products and services (collectively, the "Services"). By using our Services, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us and information gathered automatically when you use our Services.

Information you provide

• Contact details such as your name, company name, email address, and phone number when you fill in a form, book a demo, or request a quote.
• Business information you share with us about your requirements, company size, and areas of interest.
• Any content you submit through our contact forms, chatbot, or support channels.

Information collected automatically

• Usage data such as pages visited, links clicked, and time spent on our website.
• Device and technical data including IP address, browser type, and operating system.
• Cookies and similar technologies used to remember your preferences and improve your experience.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries, provide demos, and deliver the Services you request.
• Operate, maintain, improve, and personalise our website and products.
• Communicate with you about updates, offers, and relevant information (where permitted).
• Ensure the security of our systems and prevent fraud or misuse.
• Comply with legal and regulatory obligations.

3. Cookies

Our website uses cookies and similar technologies to keep the site functioning, analyse traffic, and enhance your experience. You can control or disable cookies through your browser settings, although some features of the site may not work as intended without them.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Trusted service providers who help us operate our business (for example, hosting, analytics, and email delivery), under appropriate confidentiality obligations.
• Professional advisors and authorities where required by law or to protect our legal rights.
• A successor entity in connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Subject to applicable law, you may have the right to access, correct, update, or request deletion of your personal information, and to object to or restrict certain processing. To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of the Services after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Acodax Technology LLC
• Email: [email protected]
• Phone: +971 58 8264083
• Address: Dubai, United Arab Emirates